We are looking for an experienced and passionate Restaurant Manager to oversee the daily operations of Tromba Rija, a Portuguese dining concept.
Job Responsibilities:
- Responsible for recruiting, training, scheduling, and supervising employees to ensure smooth daily operations;
- Create and manage staff work schedules, set performance goals, and resolve any staff conflicts in a fair and timely manner;
- Prepare and manage budgets, track expenses, analyze sales performance, and maintain effective inventory control;
- Oversee all front-of-house and back-of-house activities to ensure operational efficiency and service consistency;
- Handle customer feedback and complaints professionally to ensure a positive and memorable dining experience;
- Ensure compliance with all licensing, health, safety, and hygiene regulations;
- Collaborate with chefs on menu planning and coordinate with suppliers for the timely ordering of food and beverage items;
- Plan and execute marketing and promotional events to increase sales and attract new customers;
- Prepare regular reports on sales performance, costs, and other key performance indicators.
Job Requirements:
- Hold a post-secondary certificate, diploma, or associate degree in hospitality or a related field;
- Possess at least five years of managerial experience in a Portuguese restaurant or a similar dining establishment;
- Demonstrate strong knowledge of authentic Portuguese food and wine;
- Exhibit excellent leadership and interpersonal skills and take full ownership of the restaurant’s performance;
- Proficiency in Portuguese, Cantonese, and Mandarin is an advantage;
- Macau ID holder only.