Job Responsibilities:
- Assist the Operations Manager in monitoring daily operations and planned maintenance at the laundry plants, consolidating operational data with initial improvement suggestions;
- Ensure a smooth workflow by implementing and following standard operating procedures;
- Maintain regular communication with supervisors and workers to understand performance and operational issues; report key findings to management;
- Support manpower planning, shift scheduling, and attendance tracking;
- Coordinate recruitment logistics, including interview arrangements and onboarding procedures;
- Assist in the procurement process by collecting departmental needs and drafting procurement proposals;
- Handle general correspondence, including customer inquiries and basic complaint resolution;
- Assist in verifying and organizing daily expense claims and supporting documents;
- Support implementation of company’s quality (ISO 9001) and environmental (ISO 14001) management systems;
- Perform other administrative or operational tasks as assigned by the Operations Manager or senior management.
Job Requirements:
- Secondary education or above;
- Minimum of 3 years of relevant work experience in laundry operations or related fields;
- Strong verbal and written communication skills for effective interaction with staff and management;
- Understanding of laundry processing equipment and maintenance procedures;
- Good command of both English and Chinese.