Job Responsibilities:
- Answer or redirect calls to Sales Managers and manage customers’ inquiries or messages when necessary;
- Follow up on all confirmed group bookings to ensure necessary arrangements are made well in advance according to their requirements;
- Prepare regular reports, including daily and weekly event reports for all concerned departments;
- Supervise the proper maintenance of the filing system;
- Perform related duties and special projects as assigned;
- Establish and maintain good employee relations;
- Assist the Sales Manager in handling inquiries and F&B reservations.
Job Requirements:
- Post-secondary Certificate, Diploma, Associate Degree, or above;
- Good command of written and spoken English and Chinese; proficiency in Mandarin is an advantage;
- Customer-oriented with strong interpersonal and communication skills;
- Good PC knowledge, and immediate availability is preferred.